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Colorado--Goal Oriented

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Name: Kevin Whiting
Reply to Ad
Date Posted: 07/31/2003

Kevin Whiting
719-583-8289
4757 Eaglerige Cir #207• Pueblo,Colorado •81008

OBJECTIVE

Highly accomplished and motivated Customer Service professional with proven track record of rapport-building, resourceful problem-solving and communication skills.

EMPLOYMENT

PARTS MANAGER APRIL 2002-OCTOBER 2003
Dale Spradley Lincoln-Mercury, Mitsubishi, Mazda, Kia Pueblo, Colorado

Responsible for managing a multi-line franchise Parts Department. Installed working price
matrix on in-house UCS computer system for profit enhancement. Successfully engaged in
reducing department overhead while increasing wholesale sales, further enhancing department profitability. Listed all parts inventory on national parts locaters in order to reduce obsolescence.

ASSISTANT PARTS MANAGER MAY 2000-DECEMBER 2002
Pueblo Dodge Pueblo, Colorado

Responsible for all aspects of department management. Setup and control of price matrix,
resulting in increased profits of at least 25% over previous year. Supervision of counter personnel as well as instruction.


UNDERWRITING ASSOCIATE SEPTEMBER 1999-APRIL 2000
Consumers Insurance Group Salida, Colorado

Sale of Life Insurance via telephone and internet. Pre-screen clients and assist in plan
selection using underwriting standards. Track application progress while keeping clients informed, and trouble-shooting any problems that occur.


PARTS MANAGER JANUARY 1995-JUNE 1999
Hickey Chrysler-Dodge-Subaru Silverthorne, Colorado

Responsibilities included dual-line dealership inventory, as well as all dealership procurement.
Inside and outside sales, delinquent account collections, counterman supervision and instruction,
department accounting, and counter sales.



SKILLS

∙ ASE Parts Specialist
∙ Chrysler Factory and Management Training
∙ Ford Factory and Management Training
∙ Accounting Certification
∙ Wholesale Marketing Certification
∙ Inventory Performance Certification
∙ Service Management Certification
∙ Inventory Control Certification
∙ Chrysler Gold Certified for three years
∙ Ford Certified
∙ Skilled with Reynolds and Reynolds (ERA), UCS, Bell & Howell (ProQuest), all windows applications, and Triad computer operating systems.


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