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Florida--Service Advisor
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Name: sergio assumpcao Reply to Ad Date Posted: 04/14/2004 |
RESUME DETAILS: Sergio De Assumpcao 2580 89th ct., Vero Beach, Florida, 32966,home phone, 772/794/3254,cell,954/907/1200, E-Mail, sergio@mfire.com sergioassumpcao@mfire.com SPECIFICS: Current Job Title: Service Advisor Objective Interested in furthering my career with a progressive firm that will allow me to utilize my unique talents Employment CS, Team Leader Years Employed (Ex: 1999 - 2004) The Answer Group Inc. N. Lauderdale, Fl. Provide customer service and technical support for the end user of SONYERICSSON products, manage the activities of a group of customer service tech’s, providing training and on time support. Senior Engineer Years Employed (Ex: 1991 - 1998) King International Financial Group Inc. Miami, Fl. Job Description: Senior Engineer RESPONSIBILITIES Set sales targets for the specific area/countries together with the Sales Team Leader and monitor on target achievements of sales organization in cooperation with Latin American importers Review and evaluate the market situation by: - frequently visiting LAM importers and dealers - Target profitability (in conjunction with Business Management specialist) Introduction of manufacture programs such as ISO, CSI programs in all LAM markets in cooperation with the After Sales area Assist Management/Sales Team Leader at defining the annual sales and marketing budget for LAM region Service Manager Sig’s Autohaus Years Employed (Ex: 1985-1990) Las Vegas, Nv. In charge of the daily operations of a twenty bay service facility servicing Mercedes Benz, Rolls Royce and Jaguar motor coaches. Mechanic Engineer, Export Sales Marcopolo S/A Carrocerias e Onibus Years Employed (Ex: 1979-1985) Caxias do Sul, RS, Brazil Export Sales of buses, working with the buyers in the Middle East, Africa, South and Central Americas and the Caribbean. Auto Mechanic Years Employed (Ex: 1974-1978) Nemeth Motors, Inc. Princeton, NJAuto Technician performing complete maintenance and repairs on SAAB-SCANIA, FIAT and ALFA ROMEO Automobiles. Auto/truck Mechanic Carlos Auto Repair Inc. Years Employed (Ex: 1968-1975) Irvington, NJ Performed general repairs on trucks and autos of all makes. Education Degree Earned or Major Years Attended (Ex: 1979 - 85) UFCS MECHANICAL ENGINEERING Caxias do Sul, RS ,Brazil Degree Earned or Major Years Attended (Ex: 1979 - 85) UFCS Industrial Engineering Caxias do Sul, RS ,Brazil Business Administration international Relations and Marketing Degree Earned or Major Years Attended (Ex: 2001) Gold Coast School of Real Estate F. Lauderdale, Fl Real Estate P & P1 CERTIFICATIONS: ASE CERTIFICATION IMACA CERTIFICATION GM-CHEVROLET MOTOR DIVISION, TILTMASTER CERTIFICATION SAAB-SCANIA CERTIFICATION FIAT MOTORS OF NORTH AMERICA CERTIFICATION SEC , SALES EXECUTIVE CLUB MEMBER Note:Committed to continuous learning and behaviors that recognize, value and leverage the skills, knowledge and talents of diverse population groups and cultures both internally and externally. Skill Unique Competencies Ability to speak Portuguese and Spanish Strong analytical skills to understand a variety of market conditions and challenge importer’s views Technical knowledge of computer systems (e.g. MS windows, MS office) ∙ Computer Knowledge ∙ windows :95,98,2k,ME and XP, Excel and Word ∙ Idioms: English, Portuguese, Spanish COMPETENCY’S Maximizes business opportunity’s Focuses on customer service Builds and sustains relationships’ Demonstrates team orientation Resolves differences Communicates effectively Listens actively Diversity Orientation –Experience 20+ years of automotive industry experience Sales and international trade business experience Awards SEC: Sales Award for exceeding the previous yearly export sales quoted by 25% in 1984 Hong Kong Chamber of Commerce: Recipient of The International Business Development Award in 1998 References Upon request CONTACT INFORMATION: Name: Sergio de assumpcao Location: FL Phone: 7727943254 Email: sergio@mfire.com |
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