Used Car Tools
thin blue line
Home > Used Car Tools > Automotive Resumes
Search for
Within Automotive Resumes: Browse Ads - Advanced Search


This ad is maintained in a searchable database. This ad may have been modified or even deleted since this page was posted. To see the current ad with all of the details, please go here.

Reply to Ad
Date Posted: 07/25/2004

7951 Etiwanda Avenue, #12201
Rancho Cucamonga, CA 91739
Home: (909) 463-3156 • Work: (909) 390-2200 • Cellular: (909) 225-2998


Service Advisor, with seventeen years experience in the automotive industry, including all aspects of Service Department operations.

Strong mechanical ability.


SUPERIOR PONTIAC GMC TRUCK Ontario, CA June 2002 - Present
Service Advisor - Assist customers with all aspects of auto repair needs including customer pay and warranty repairs.
Achieved personal sales of $65,000 - $85,000 monthly including customer pay and warranty repairs.
Achieved CSI scores of GMC 3.50-4.00 (have reports for two years).

PEP BOYS City of Industry, CA March 1998 - June 2002.
Service Manager - Responsible for the profitability and day-to-day operations of the Service Department with sales of $40,000 - $70,000 per month.
Hired, trained, supervised, and evaluated staff of up to 15 mechanics and service desk personnel; inspected completed work
Prepared shop schedules; assigned work flow
Resolved human resource issues and customer problems
Prepared monthly business plan to ensure the Department met sales goals
Ensured documentation was in compliance with Bureau of Automotive Repair standards
Service Department increased sales 40% over previous year (October 2000).

WINSTON TIRES Pomona, CA 1994 - 1998.
Store Manager - Responsible for the profitability and daily operations of the store.
Hired, trained, and supervised staff of eight
Prepared schedules; assigned work flow
Developed store goals
Balanced cash; prepared bank deposits
Store achieved highest percent monthly increase of any store in the country.
Received bonus every month.
Assigned to troubleshoot “problem” store.

Page Two

EXPERIENCE - continued

SUPER SHOPS Fresno, CA 1987 - 1994.
Assistant Manager - Responsible for the daily operations in the sale of auto parts, wheels, and tires.
Supervised staff of eleven; ensured high level of customer service
Resolve customer and employee issues
Balanced cash; prepared bank deposits


GMC Certification-Service Advisor Training

Pep Boys/Winston Tires/Super Stores Training: Management, Sales, Mechanical
(Brakes, Front-End), Tire Specialist


Computer literate: proficient in Reynolds & Reynolds software.


Furnished upon request.

7951 Etiwanda Avenue, #12201
Rancho Cucamonga, CA 91739
Home: (909) 463-3156 • Work: (909) 390-2200 • Cellular: (909) 225-2998

Dear Sir or Madam:

The enclosed resume highlights my experience and accomplishments in the automotive industry over the past seventeen years. In my current position as Service Advisor for Superior Pontiac GMC Truck in Ontario, CA, I assist customers with all aspects of their auto repair needs, achieving personal sales of $65,000-$85,000 per month. In a previous position with Pep Boys, I was responsible for all aspects of the Service Department. Each of these position requires a high level of technical knowledge and the ability to develop a strong customer base.

I will soon be relocating permanently to your area to be close to my family. You will find me to be a profit-oriented, effective leader, with strong problem solving skills. I have ability to communicate with a wide range of personalities.

I would appreciate the opportunity to discuss my background in greater detail in a personal interview.


Art Smith

Powered by e-Classifieds

Terms of Use | Privacy Statement | Tell Your Friends
Content copyright © 2000 Used Car Tools. All rights reserved.
Please send your questions, comments, or bug reports to the Webmaster.

Powered by Copyright © 1995-2000 Hagen Software Inc. All rights reserved.