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Texas--Service Advisor position desired: ASE & CCT Technician

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Name: steve coleman
Reply to Ad
Date Posted: 09/12/2004



Employment History:
Bridgestone/Firestone #24PM Service Sales Associate 3/2004 to present
Watauga, TX.
•Engaged as an “A-Technician”, moved to service sales associate within 2 months.
•Former ASE Certified Master Automobile Technician w/goal to re-certify in fall of 2004.
•Exceeded sales goals every month from initial position acceptance.
•Rated #5 of 110 associates in sales for the Ft. Worth District.
•Exceeded goals in personal tire sales every month.
•Maintained a monthly increase in store goals for “add-on” sales for gross profit items.

Hurhansco Properties, ltd. Maintenance/Construction Supervisor 7/1996 to 7/2003
Oxnard Shores, CA.
•Supervised all aspects of single & Multi-family residential repairs.
•Offered practical experience with all aspects of construction required for residential repair and construction.
•Supervised construction/repair crews of 3 to 10 members at various job sites.

Paradise Chevrolet, Inc.Automotive Repair Technician 9/1994 to 12/1997
Ventura, CA.
•ASE Certified Master Automobile Technician, Chevrolet Certified Master Technician.
•Engaged as a “Light Line” technician upon entry into company.
•Earned move as a Heavy Line” technician after 3 months with company.
•Earned move to the “Brake / Suspension” department after 16 months with company.
•Ability to work with Service Consultants concerning needed repairs/services to customer’s vehicles and to assist in sales when called upon.
•Exceeded department goals every month for the entire time of service with company.
•Served as a “trainer” for new personnel coming into company.
•Oversaw a department consisting of 3 technicians and 4 mechanics helpers.

American Remodelers, Inc. Construction Foreman 5/1992 to 8/1994
Lake Chelan, WA.
•Supervised crews at multiple job sites at varying stages of construction.
•Supervised crews at job sites on remodel/reconstruction projects.
•Performed “hands on” work when required in various fields of construction.
•Familiar with all aspects of construction from site preparation to owner presentation.
•New construction project field reworking of plans as required for single family and commercial projects.

J & L Automotive Repairs, Inc.Owner/Technician3/1991 to 8/1994
Lake Chelan, WA.
•ASE Certified Master Automobile Technician, Chevrolet Certified Journeyman Technician.
•Owner/operator of Automotive Repair facility with 4 employees.
•Only ASE certified repair business in town and surrounding communities.
•Only full line repair facility in area with capability of repair to all vehicles, farm equipment, local warehouse equipment, etc.

Graff Chevrolet Co., Inc. Brake / Suspension/Line Technician 7/1989 to 2/1991
Grand Prairie, TX.
•ASE Certified Master Automobile Technician, Chevrolet Certified Journeyman Technician.
•Engaged as a Brake & Suspension Technician with Light/Heavy Line knowledge and experience.
•Earned the “First Bay” status with my ability to repair all types of vehicles that entered dealership, not just Chevrolet line.
•Extensive knowledge of drivetrain, suspension, and ABS systems operation and ability to diagnose problems and effectively repair same.
•Ability to effectively communicate with Service Consultants concerning needed services to customer’s vehicles and to help with sales when called upon.

Firestone Tire & Rubber Co. Inc. #24W4 Alignment Technician 10/1987 to 7/1989
Arlington, TX.
•ASE Certified Master Automobile Technician.
•Engaged in a “Tech 2” position which required working knowledge of suspensions and ability to diagnose problems and effectively repair same.
•Performed Electrical, Air Conditioning/Heating, Tune-up/Performance and Engine repairs.
•Ability to communicate with Sales/Service consultants concerning needed repairs to customers vehicles and to help with sales when called upon.


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