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10767B Via Los PosadasSan Diego, California 92129(858) 672-2814e-mail detailmgr@ lycos.com
Michael A. Stanley
Professional Qualifications§15 years management experience§Blue Oval and Factory Training certified; Received training certificates for Dealer Management and Customer Service§Knowledge of ADP and Advent systems§Strong organizational and analytical skills§Ability to operate all kinds of vehicles, including straight truck, flatbed and forklift§Familiar with personal computers, Microsoft Word and Excel§Ability to work independently in a fast-paced environment§Possess meticulous work ethics and take pride in my professionalism§Highly motivated and detail-oriented§Bilingual English / Spanish
Experience2002 - 2004Professional Pressure WashersColumbus, OHOwner/Operator§Started my own detail and pressure washing business, utilizing my extensive knowledge of business practices§Hired and trained employees both in detailing and in customer service§Utilized my knowledge of Public Relations to acquire Dealership accounts in metropolitan Columbus§Provided clients with extra-ordinary customer service to ensure complete satisfaction1997- 2002 The Automotive Group Vista, CADirector of Operations·Created RAS Services, Inc. as a subsidiary of The Automotive Group·Saved The Automotive Group over $200,000 annually·Managed 35 employees at 5 locations in California, including training and motivation of staff·Monitored/calculated payroll hours, staying within company guidelines·Conducted employee performance reviews·Developed budgets and completed cost analyses·Maintained compliance of all state business and labor laws·Monitored waste management and cost/expenditureMichael Stanley Resume Page 21993- 1996 Dealer Auto Services, Inc. Escondido, CAGeneral Manager·Managed 10 auto detailers for a large dealership in the San Diego area·Trained detailers and conducted performance reviews·Calculated payroll hours and tracked daily profit & loss margins·Maintained compliance with OSHA1988- 1993 Bob Baker Auto Group, Inc. San Diego, CARental/Detail Manager·Maintained over 200 vehicles in rental division as a rental manager and supervised 10 auto detailers
ABASan Diego State University San Diego, CA
Class A CDL Superior Truck Driving School Rialto, CA
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