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Missouri--AWARD WINNING PARTS MANAGER
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Name: Gary Bracken Reply to Ad Date Posted: 01/07/2003 |
| Objective To secure a position in a progressive automotive environment, where I can contribute to the success and betterment of the business utilizing my abilities developed through my experience and education. Summary of qualifications •Fourteen years of automotive parts experience •Certified Volvo Parts Professional Master Level; continuing education in maintaining Master parts proficiency rating •Four years Saab automotive parts experience; Saab Certified •Parts knowledge and experience in additional lines including GM, Alpha Romero & Peugeot •Proficient knowledge of ADP dealer services software and Volvo DCS •Proven customer service track record •Excellent communication skills , leadership & team building skills Professional experience 1998 - 2002 Suntrup West County Volvo SaabManchester, MO Parts Department Manager 2000-2002 •Managed the day to day operations of dealership parts department specializing in sales and distribution of Volvo & Saab auto parts •Supervised two separate departments of Parts Professionals; Saab & Volvo •Sales tracking, budgeting/monthly financial reports for both lines •Maintained an inventory and quality control process over $.5M parts •Wholesale and retail marketing and promotions of parts and accessories Accomplishments •2001 Volvo After Sales Challenge winner •Volvo Retail Alliance – Charter Member •Re-organized parts department layout for more efficient operation •Removal of excess stock and obsolescence •Implemented use of time-saving programs and equipment (SOR, Volvo data exchange…) Certified Parts Professional- Journeyman 1998-2000 •Outside retail and wholesale sales and customer service •Assist dealer technicians- inside sales •Inventory purchasing, maintenance and shipping & receiving •Physical inventorying of stock 1988 - 1998 Brentwood Volvo St. Louis, MO Certified Parts Professional- Journeyman •Outside retail and wholesale sales and customer service •Provide parts and information to dealership technicians •Inventory purchasing, maintenance and shipping & receiving •Physical inventorying of stock •Warranty work processing with extensive core return procedures Education Volvo University, North America Certified Parts Technician- Master •Master Level certification of skills and knowledge pertaining to the industry; Best Business practices, Product knowledge, Interpersonal & management skills •Certificate of Achievement Saab Cars USA Certified Parts Technician- •Certification of skills and knowledge pertaining to the industry; Best Business practices, Product knowledge, Interpersonal & management skills References supplied upon request |
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