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Name: lisa morrison
Reply to Ad
Date Posted: 12/01/2004

327 Tollgate Run
Waynesburg, PA 15370
Phone (724) 852-4230
Cell (724) 344-8151

To pursue a career with a corporation with advancement opportunities which utilizes my skills and capabilities to the fullest.

Enthusiasm, good judgment, energy when learning and trying new things, dedication, professional, excellent telephone and customer service skills.

1983-1989Graduate, Milton Hershey School

1996-2004Office Manager/Customer Service
Nelson Messenger Service On-Line Tag Agency, Philadelphia, PA

My duties included opening and closing of the office each day.
Processed paperwork for on-line title transfers, registration renewals and drivers license renewals.
Processed paperwork to replacing motor vehicle and drivers license documents for customer’s and restoration of license and registration privileges.
Training of new employees to work in our other locations located in the Philadelphia area.
Operating experience of the PENNDOT computer system.
Provided technical support for staff in all offices to properly process transactions with 100% accuracy.
Updated daily log of each customer’s name, transaction and fees to ensure accounting accuracy and proper tracking of hard copy documents.
Daily filing of all documents that have been processed.
Daily contact with finance and leasing offices to obtain titles for relocating customer’s in need of Pennsylvania registration.
Accounting responsibilities included balancing daily cash receipts, preparation and delivery of bank deposits for the office.
Responsible for ordering office supplies for five offices to ensure proper function.

1990-1995Receptionist/Office Manager
Tower Cleaning Systems, Inc., Norristown, PA

My duties included answering a multi-line phone system and greeting clients and franchisees on a daily basis.
Preparing bid proposals for prospective customers.
Assisted the accounting department with processing billing statements and collections for the company.
Contact with offices in the local and national areas to assist with operations.
Daily filing of all new customers and franchisees documentation.
Assisted the owners of the company with the daily operation and reports.
Daily scheduling of the companies sales representatives to visit current and new customer’s.

Microsoft Word, Microsoft Excel, Microsoft Works, and Internet Explorer.

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