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11104 Swanson Court • San Diego, CA 92131
Residence: (858) 586-7415 • Cell Phone: (858) 722-2726 • E-mail: firstname.lastname@example.org
GENERAL MANAGER ― GENERAL SALES MANAGER ― DIRECTOR OF TRAINING
More than 10 years of broad-based management experience in the automotive industry. Demonstrated experience in both stand-alone and multi-site dealership operations. Successfully identifies dealership’s strengths and weaknesses and establishes departmental goals that achieve sales and profit objectives.
Builds a strong team environment where pride and motivation result in improved sales. Interviews, hires, trains and evaluates personnel. Implements training and motivation¬al programs to assure consistent high levels of productivity and to retain quality employees.
Combines core business functions to provide strong, decisive, and profitable leadership. Ability to dramatically improve and maintain CSI through proactive, customer-oriented management techniques with the ultimate goal of earning customers for life.
Oversees all facets of dealership operations, including F&I, new and used sales, fixed operations, inventory, merchandising, strategic planning, staff development, facility upgrades, and all human resource initiatives.
A firm but fair leader able to gain confidences easily and develop relationships built on mutual trust and respect; able to motivate staff to perform to full potential while maintaining customer service integrity.
AREAS OF EXPERTISE
TEAM BUILDING / MOTIVATING
RECRUITING AND TRAINING
ADVERTISING AND MARKETING PROFITABILITY IMPROVEMENT
NEW AND USED VEHICLES
FINANCE AND INSURANCE
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