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Wisconsin--Experienced Internet Sales Specialist
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|Denise L. Sogn|
445 Labore Rd.
Little Canada, MN 55117
Phone: (612) 600-9702
Multiple computer system user with multi tasking ability at an exceptional level. Customer orientated with the ability to make ultimately any customer feel at ease. Extremely flexible and cool when under significant pressure, thriving on the challenge to bring any situation to a win/win conclusion.
6/1984 Beaver Local H. S. US-Oh-Lisbon Certification/Graduate
12/1984 Storekeeper "A" US-MS-Meridian Vocational
1/1995 Recruiting School US-FL-Pensacola Associate Degree
Using a sales based program to recruit members for the armed forces. The program uses the individuals want, need & dominant buying motive to create a desire to commit and serve in the armed forces.
2/2005 - 7/2005
Burnsville Toyota Scion Burnsville, Minnesota Internet Sales Manager Responsible for replying to all internet leads assigned (approximately 300 per month) via email or phone with new & used vehicle quotes within a 24 hour period. Using these leads to generate appointments that will turn into sales. Developing a relationship with the customer via phone or internet in order to streamline their buying experience and provide them with Exceptional Customer Service.
9/2004 - 2/2005
Stillwater Ford Lincoln Mercury Stillwater, Minnesota Internet Auto Sales Internet Sales Specialist. Contacting internet lead customers via phone and/or internet, follow up all leads assigned until contact is made. Appointment setting and New & Pre-owned Auto Sales as objective.
4/2004 - 9/2004
Barnett Chrysler, Jeep, Kia White Bear Lake MN Sales To identify potential buyers and guide them through the buying process. Identifying the customers SUVPS and matching them to a vehicle that will meet their needs as well as fit into their budget.
1/1999 - 4/2004
Qwest Communications St. Paul MN Sales Manager/Efficiency Coach/Customer Service & Sales Rep Leading a team of 16 sales representatives, responsible for meeting and exceeding monthly objectives of sales revenue. Creating and coaching over 150 sales representatives computer efficiency skills to enable them to take more calls in less time while increasing revenue & sales and improving accuracy. 7/1984 - 3/1997 US Navy United States (Various duty Stations)
02/1998 - 01/1999
Jenny Craig Intl. Program Director/Consultant
Responsible for contacting new & cold leads, setting appointments, meeting with prospective & current clients & selling programs to enhance health & weight loss.
7/1984 - 3/1997
US Navy United States (Various duty Stations) Storekeeper / Recruiter Inventory control, inventory management, shipping & handling, data entry. Accounting & budget tracking and reporting. Recruiting personnel for armed forces service using a "Want, Need, Dominant Buying Motive" based sales presentation to prospective recruits.
Various Other Experience
Purchasing & Billing Agent, US Navy Great Lakes Recruiting District
Plant Property Manager, US Navy Great Lakes Recruiting District
Budget Analyst, US Navy Great Lakes Recruiting District
Dispatch & Billing Agent, Clean-Matic Corp., White Bear Lake, MN
Inventory Manager, US Navy-All Duty Stations (13 years experience)
Relocation to Milwaukee, WI is desired
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