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Texas--Parts Director / Parts Manager over Auto Group
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Name: Dale Morris Reply to Ad Date Posted: 11/14/2006 |
| DALE F. MORRIS 303Winkler Baytown, Texas 77520 281-935-6179 cell dalefx4@yahoo.com OBJECTIVE To obtain full time position utilizing my skills and extensive experience as a Parts Manager / Director SUMMARY Directly supervised sales workers in a retail establishment or department. Experienced in management functions, such as purchasing, budgeting, computer set-ups, accounting, and personnel work, in addition to supervisory duties. SPECIAL SKILLS Automatic Data processing (ADP)Auto soft (ASI) Remote Managed Inventory and Parts Upgrade Programs (Ford and Mazda) HIGHLIGHTS OF QUALIFICATIONS •Resolved customer complaints, answered customer’s question regarding policies and procedures. •Provided employees with guidance in handling difficult or complex problems, and in resolving escalated complaints or disputes. •Discussed job performance problems with employees in order to identify root causes and issues, and to work on a resolution solution. •Implement manufacturer, corporate and departmental policies, procedures, and service standards in conjunction with management. •Trained and instructed employees in job duties and company policies, or arrange for training to be provided. •Evaluated employee job performance and conformance to regulations, and recommended appropriate personnel action. •Reviewed records and reports pertaining to activities such as production, payroll, and shipping in order to verify details, monitor work activities, and evaluate performance. •Recruited, interviewed, and selected employees WORK EXPERIENCE ADMI (Automotive Dealer Management, Inc.)Charlie Thomas Auto World / Auto nation Consultant / Area Parts ManagerWholesale Parts Manager 11/99 – 10/0610/78 – 09/99 EDUCATION Brady High SchoolGeneralDiploma |
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