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Name: Christopher Battaglia|
Reply to Ad
Date Posted: 04/17/2007
|Christopher F. Battaglia|
42 Calumet Ave.
Worcester MA, 01606
Experienced as a technician and service advisor. Duties as and advisor include greeting and writing up repair orders for customers, estimating and selling work and cashing out customers after work has been completed. Also experienced in customer complaints and resolution to those complaints. Opening and closing shop, preparing end of day paperwork and bank deposits and making the deposits. Receiving outside purchase orders and inventory management. Managing shop and employees when manager was out. Entering and reviewing weekly timecard entries. Tech duties include basic automotive repair through involved repairs. brakes, exhaust, suspension, heating cooling and a/c work. Main repairs performed R&R engines and overhaul, R&R transmissions, clutches, intake and head gaskets, electrical and drivability diagnostics.
Jun 2004 - Present Tech
Technician. Opened and closed store, prepared closing paperwork which includes end of day reports, accounts receivable and deposits. Made deposits at bank. Able to control in store inventory. Greet, Write up and sell work to customers as well as cash them out. Deal with customer complaints and rectify problems. Prepared weekly timecards for all employees.
Jun 2002 - Jun 2004Tech
Technician for large ford dealership in area. Performed service and repairs (including warranty and recalls) on new and used vehicles.
Oct 2002 - Feb 2004Tech
Charlie Obaugh Pontiac Buick GMC
Performed service and repairs (warranty and recalls) on new and used vehicles. Also performed used car safety checks prior to sale and PDI inspections on new vehicle deliveries.
Aug 2001 - Jun 2002Tech
Performed basic repairs on vehicles. Also filled in at service desk and parts counter when needed.
Oct 2000 - Jun 2001Tech
Performed minor repair, fluid flushes and tune ups. left due to hand injury.
Jul 1997 - Oct 2000Counter person
Consumer Auto Parts
Worked on the counter. Assisted wholesale and retail customers. Controlled inventory. Opened and closed store prepared daily paperwork and bank deposits.
Mar 1995 - Jun 1997Gas Attendant
Pumped gas after school and performed minor repairs. Closed Station at night and generated nightly paperwork.
Jan 1994 - Feb 1995Gas Attendant
Pumped gas after school while being trained in the automotive field.
Feb 1999 - Dec 2000Quinsigamound Community College
Duel enrollment program where high school and college credits are earned. Majored in criminal justice.
Sep 1998 - Feb 1999Dean Junior College
Was enrolled in a duel enrollment program where I took classes and gained high school and college credits. Majored in criminal justice.
Sep 1995 - Jun 1998Tahanto Regional High School
• ASE Certified, GM training, Strong customer relations skills
Available on request.
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