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New Jersey--auto manager
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Name: Peter Langley|
Reply to Ad
Date Posted: 05/17/2007
124 Midland Avenue • Park Ridge, NJ 07656 • firstname.lastname@example.org • (201)746-6042
Experience manager with over 25 years in the auto industry with strong skills in communication and customer service.
BODY REPAIR ● ESTIMATING DAMAGE ● MECHANICAL KNOWLEDGE
SUMMARY OF QUALIFICATIONS
•Over 25 years in the auto industry.
•Seventeen years with car rental company handling body repairs 20, 000 car fleet.
•Ability to manage large groups of people.
•Effectively facilitates large volume of work.
•Experience in management in the rental car business and insurance adjuster industry.
•Excels in fast paced work environment.
•ASE certification in body damage and estimating, pending.
•Knowledge of The Mitchell Estimating System and the C.C.C. Pathways Estimating System.
REGIONAL BODY DAMAGE MANAGERDecember 1989-March 2007
HERTZ CORPORATIONPort Newark, NJ
•Executed daily operations of body and mechanical repairs.
•Trained and managed 20-25 contractors for repairs.
•Oversaw and directed repairs to body damaged fleet cars; 15-50 cars per day.
•Examined accident related structural, body, mechanical, electrical, and interior damage and wrote all estimates, vended cars to repair shops, and ordered parts.
•Coordinated efforts of insurance company, customers, and repair vendors to resolve conflict and ensure quality repairs.
•Established administrative and operational policies and procedures after consulting with all department heads.
•Trained other employees on operational policies and procedures.
•Coordinated company wide conversion from hand-written estimates to new computerized system, The Mitchell System based in Excel.
•Worked with upper level management on National scope to take computer system use world-wide.
MANAGERMay 1988-September 1989
NORTHVALE AUTO REPAIRNorthvale, NJ
•Directed and facilitated overall daily operations at repair facility.
•Supervised and scheduled work for 8-10 employees.
•Determined feasibility of repair or replacement of parts such as bumpers, fenders and doors, according to familiarity with relative costs and extent of damage.
•Worked with insurance company to guarantee approved prices on estimates.
•Assisted with marketing and customer service to generate new business.
•Increased productivity and revenue by decreasing paper estimates.
•Controlled inventory and re-order supplies as needed.
•Served as repair person and painter.
MANAGER PAINTERMay 1975-April 1988
VENUSTI AUTO REPAIRMahwah, MJ
•Completed large volume of work with excellent craftsmanship.
•Increased revenue and productivity.
•Supervised team of employees.
•Started as helper and advanced to paint and body repair technician and then to manager.
TRAINING AND TECHNICAL PROGRAM
•ASE certification in body damage and estimating, May 2007.
•Experience with The Mitchell Estimating System.
•Knowledge of C.C.C. Pathways Estimating System.
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