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California--GSM or GM- 9 years expierence
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|Mark C. Henry|
Home 951-845-9138 1702 Golden Way
Cellular 951-442-9665 Beaumont, CA 92223
Sales Management professional with over 8 years automotive dealership experience. Hands on General Sales
Manager with extensive desk experience looking for a progressive dealer that is interested in consistent growth and is
focused on guest satisfaction. Administered the advertising for Penske Honda including T.V., radio, print and
billboards while staying within budget and expanding the dealerships presence in the community. Achieved
consistent sales growth and maintained ISKY scores that were among the highest in the dealer body.
General Sales Manager 1998 to 2007
Penske Automotive Group-Penske Honda Ontario, California
Managed a staff of 47 sales and finance professionals generating over 95 million in revenue in 2006. Developed and
implemented processes and procedures to insure profitability while maintaining a low turnover ratio.
h Achieved the President's Award from American Honda Motor Company 7 consecutive years beginning in 2000.
(This award is the highest honor American Honda can bestow to its dealers.)
h Reduced contracts in transit and achieved a contract error rate of 3% or less.
h Produced consistent growth year over year in sales and finance volume.
h Developed a veterans sales training program to encourage growth and increased profitability among our seasoned
h Incorporated the First Look program for preowned vehicles to track appraisals and market conditions.
Sales Consultant 1996 to 1998
Shamrock Foods Phoenix, Arizona
Outside sales to wholesale foodservice clients consisting of hotels, restaurants, and country clubs. Contributed to
bringing Shamrock Foods into the Southern California marketplace concentrating on the Palm Springs and Eastern
Riverside County territories.
h Presented new products to the chef and manager of the establishment while consulting with them on menu
selections and working to keep food costs in line.
h Managed the credit lines of each customer to insure they were not over extended and the exposure to the
company was kept to a minimum.
Marketing Associate 1990 to 1996
Sysco Foodservices Inc. Walnut, California
Consulted with restaurant owners and chefs to place their weekly food orders makeing selections to keep their costs
h Brought on the Ritz Carlton Hotel account with one hotel in Laguna Niguel. Built a relationship that enabled Sysco
to grow with the Ritz Carlton to include 5 hotels in southern California and shipping to two additional properties in
h Other clients included Doubletree Hotels, and the Wyndham Hotel Group.
h Sales Training, Penske College, El Monte, California, 1998. Comprehensive sales training including the basic steps
to a sale and leasing.
h DMV Training, Auto Advisory, Ontario, California, 1999 to 2006. Extensive DMV regulation, contract and 8300
reporting procedure training.
h Management Training, Penske College, El Monte, California, 2003 to 2007. Semi-annual training reinforcing the
Penske Way and improving management techniques
h Executive Management Fundamentals, Toyota Motor Company, El Monte, California, 2006. Strengths training.
h Mini Dealer School, N.A.D.A., El Monte, California, 2006. An intense program featuring training on financial
statements and ways to maximize profits while reducing turnover.
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