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Florida--Service or Store Manager

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Name: Daniel Niebuhr
Reply to Ad
Date Posted: 01/27/2008

Daniel Niebuhr
1138 S Nokomis Ave

Lakeland, Florida 33815
Looking for a position that utilizes my customer relations and my background of extensive customer service automotive knowledge. Knowing how to talk to and listen to Clients to provide proper feedback on improving the relationship between the clients and the company to enhance the company's customer base while providing excellent customer and company relations.
Work Experience
Assit. Manager
9/2005 - Present Firestone, plant city, fl
„XCurrently I am the Asst. Manager, I work directly with the public for improvement of Automotive repair and tire sales. Also Keeping track of inventory when shipments arrives. Opening the store in the morning getting ready for day to day sales and closing the shop. I have retail unit increase from prior year of about 50%, also customer increase of 35%. with service increase of about 45% and sales increase of 47%.
Credit Manager
11/2003 - 7/2005 Rent-A-Center, Everett, Washington
„XI am a account mananger, Account Manager rent merchandise to new or existing customers, perform follow-up phone calls or mailings to those customers, make in home deliveries, make service calls, and perform Customer Account Management runs. I also processing customer payments, paperwork, opening and closing store procedures. keeping vehicles clean and serviced, help control inventory.
QA Special Inspector
3/2003 - 9/2003 PSI, Tacoma, Washington
„XTesting and Sampling of Concrete, Inspections on Construction sites regarding Resteel. Making sure all work completed by contractors is approved by the design plans and approved details.
Sales and Service
6/2002 - 2/2003 Les Schwab, Lynnwood, Washington
„XCustomer service, Tire and Brake sales and Service. Installation of Custom Wheels and Tires and installation of Brakes,also in charge of shipping and recieveing of all customer orders, checking each week inventory and stock.
3/2001 - 12/2002 WestBay Auto parts, Port Orchard, Washington
„XReceive and inventory freight from venders. Ship returns to venders. Perform inventory control for the store making sure the quantity on hand is the same as stocking. I Help customers with parts for their vehicles, and give advise on automotive questions that customers might have.
7/2000 - 3/2001 Napa Auto parts, Port Orchard, Washington
„XSpecial orders for customers, making sure freight is checked in and put away. Help customers with automotive questions regarding parts for their vehicle.
Asst. Manager
12/1999 - 4/2000 Midas, Silverdale, Washington
„XGreeting customers, inspecting vehicles, write work orders, go over the information with customer so the customer understands what needs to be replaced and what is suggestive maintenance. Responsible for closing, locking the store and doing the deposits.

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