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·Solid marketing and sales experience.
·Exceptional versatility and adaptability.
·Dedication and drive as an aggressive, hard-working individual.
·Superlative communication and team-building skills.
·Ability to manage multiple tasks in a pressured environment.
·Exceptional hardware and software computer knowledge and skills.
·Outstanding and distinct professionalism.
·Award winning customer service.
·Created and utilized new procedures of taking current and previous customer records, updating and purifying these records to be used as a clean mailing list for marketing purposes in a separate operating system.
·Created new database in Microsoft Excel utilizing customer information for two automobile dealerships.
·Updated customer information through direct mailings and response requests.
·Used this database of information for marketing, tracking and reporting purposes.
·Created and distributed monthly newsletters for over 6,500 customers.
·Created and distributed advertisement pieces for customer base.
·Worked directly with United States Postal Service to ensure proper bulk mail procedures.
·Supervised employees to ensure proper procedures.
·Managed all computer equipment in both dealerships and documented inventory of hardware.
·Managed all user names and passwords for all computers and all programs using such information.
·Suggested, installed and maintained new software to increase productivity
·Provided support for the DealerConnect website to include distributing daily news and emails, training employees on the use of the website, tracking support calls to Chrysler and keeping a current list of over 100 employee’s user ID’s and passwords.
·15 years total sales experience, 10 years automobile sales.
· Business development via Direct Mail and Telemarketing.
· Supervisory, Training, and Management Experience.
·Marketing/Promotions Specialist & Support Coordinator, Landmark Automotive Group North Pekin, IL
·Outside Sales Representative, Allegra Print & Imaging, Pekin, IL
·Sales Representative, Landmark Dodge, North Pekin, IL
·Automobile Sales and Leasing Consultant 1992 – 2000
·Contract Closer, NPC, Peoria, IL
Washington Community High School Washington, IL1980-1983
Focused on business classes.
Graduated mid-term - December 1983
New Horizons Computer Training Center
Received certificates in Word, Excel, Power Point, and Access
·Received from DiamlerChrysler 1998
Highest Customer Satisfaction Award
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