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South Carolina--Experienced Sales Manager/Closer
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|MELVIN SHAWN COUCH|
Home: 1250 Winston St., Charleston, South
Telephone: (Home) 843-637-3708
Telephone: (Cell) 843-637-9786
I am a friendly, loyal and clearly dedicated
individual who has an ambition to succeed in any
given environment. Although I have extensive
experience in the automotive sales industry, I have
a strong passion to learn, and am always up to a
challenge whatever the situation. I get along well
with others, whilst also working efficiently on my
own. I am seeking a position where I can develop
and excel while giving my dedicated best to an
May - 2008 to Present
Sales Consultant/Closer - Saturn of Charleston
(Charleston, South Carolina)
Sell new and pre-owned vehicles while maintaining
exceptional customer service. Assist in closing
July 2007 - May 2008
Sales Manager/Closer - Saturn of Charlotte
(Charlotte, North Carolina)
Customer service driven and goal oriented. Sell new
and pre-owned vehicles while ensuring customer
satisfaction beyond expectations. High level of
prospecting to create further clientele base.
September 2005 - June 2007
General Sales Manager/Closer - (New & Pre-
owned) - Horne Auto Center (Show Low, Arizona)
Training Instructor. Ensure employee support as
well as staffing. BDC manager. Closer.
August 1991 - September 2005
Sales/Leasing Consultant/Closer - Rick Hendrick
Chevrolet (Charleston, South Carolina)
Sales and Leasing Consultant. Upheld an
exceptional CSI scoring average. President’s Club
Award Recipient 6 times. Salesman of the month
numerous times. In addition to my sales, I was
utilized as a closer.
March 1992 - October 2003
Owner/Manager - Youman’s Shops, Cel Oil, and
Cabana Deli & Pub (Chas., S.C.)
Owner and Manager, dedicated to quality assurance
and assistance to customer/clientele relations.
Maintained all aspects of retail operations;
advertising, hiring, training, loss prevention, and
attention to detail.
August 1984 - July 1992
Detective - North Charleston Police Department (N.
Charleston, South Carolina)
Homicide and Narcotics Detective. Enforced city
and state laws. Training Instructor. Special
Operations Unit and member of the SWAT Team.
August 1981 - July 1984
United States Marine Corps
E-4 Honorable Discharge. Communications and
Weapons Specialist. Self Defense Instructor.
Special Forces and Rapid Deployment Team.
1978 - 1981 High School Diploma
Middleton High School, Charleston, South Carolina
Customer service driven and goal oriented. I
maintain an accurate customer base in which I send
out periodic letters, as well as supportive phone
calls and email, to simplify, stay in touch with all of
my customers, including those who did not
purchase or were at that time, unable to. I am
always prospecting for new customers and
dedicated to come to work to work.
I always arrive to work early and come to work to
work. I have attended numerous seminars in
regards to sales and closing techniques.
Throughout my career in auto sales, I have received
Shain Thomas - Internet Manager - Horne Auto
Center - 928-537-5500
Troy Merrill - GSM - Horne Auto Center - 928-
Joey Beasenburg - Sales Manager - Rick Hendrick
Chevrolet - 843-571-7500
Les Roger - Sales Consultant - Rick Hendrick
Chevrolet - 843-571-7500
Scott Bernstein - General Manager - Saturn South
Charlotte - 704-536-5330
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