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North Carolina--Automotive GSM, F&I Manager

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Name: George Abboud
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Date Posted: 07/31/2008

•Esteemed repoirte with all major Prime & Sub-Prime Lending institutions within West Virginia, Ohio, and Kentucky.
•Able to lead the process of defining and communicating the Business’ values/principles vision and mission.
•Ensure that appropriate communications take place throughout the organization, and chairs regular management staff meetings, business review meetings, etc.
•Exercise appropriate decision making authority, to ensure the organization moves forward in implementing the Business plan and achieving its objects.

Marketing/ Advertising

•Direct and coordinate company sales and marketing functions. Develop and coordinate sales for all manufactures within the company
•Analyze and evaluate the effectiveness of sales, methods, costs, and results. Develop and manage sales and marketing budgets, and oversee the development and management of internal operating budgets. Plan and coordinate public affairs, and communications efforts, to include public relations and community outreach.
•Supervise the planning and development of company marketing and communications materials. Represent the company at various community and/or business meetings to promote the company.
•Responsible for organizational development through sales, fliers, radio, and newspapers. Also responsible for co-op approval through all manufactures.
•Establish and implement short- and long-range departmental goals, objectives, policies, and operating procedures.


•Promote complete customer satisfaction as your #1 priority enthusiastically assists salespeople in all matters work towards Best-In-Class performance on all standards.
•Maximize finance, insurance and income as well as maintaining superior levels of Customer Stratification
•Develop monthly forecast of lease contracts, F & I income, penetration levels and dollars per car.
•Conduct all transactions in a professional, ethical and honest manner while exhibiting an aggressive, enthusiastic attitude.
•Secure all necessary documents for each transaction finance contract, title application, red form, insurance verifications, warranty and insurance forms, co-buyer form and secondary financing applications, when necessary
•Reynolds & Reynolds, Light Speed, ADP, and Dealer systems
•Verify all money on each deal at time of delivery verifies tag form, gas fill receipt and quality commitment forms.
•Instruct sales personnel on proper turnover and interaction with the finance department on an ongoing basis.
•Conduct regular sales meetings on sales techniques/policies/procedures and related to F & I sales - reinforce 100% turnover policy to the
F & I office.
•Participate in Save-a-Deal meetings daily to assist sales managers on all conditioned deals.
•Resolve monthly discrepancies between dealer computed reserves and finance source computed reserves as reported on the financial statement
•Lead and motivate the sales force on their successes and to believe in the integrity of the office. Work closely with all sales personnel to establish a true teamwork atmosphere.

Sales Manager

•Create and organize all sales activities for the New / Used Sales division
•Work with and supervise New / Used Sales Consultants to ensure individual and department sales goals and quotas are met
•Partner with the Financial Services department to develop and coordinate best practices for the most efficient and effective sales approach
•Assist New / Used Sales Consultants in closing sales as needed
•Desking deals and appraising trade-ins.
•Supervision of Sales and F&I Department
•Create monthly advertising budget along with New Ads weekly / monthly
•Oversee the hiring, development, evaluation, and effectiveness of the management team.
•Fluent in English, Arabic, and Spanish

Human Resources
•Liaising with staff at all levels of a client organization; Development of organization personnel principles and processes, methods, and techniques; Facilitation and leading strategic planning and organizational development interventions; Execution of corporate development and preparation procedures; Interpret and assess training and development needs and to develop appropriate and creative responses; strong relationship and retention skills; Development of training methods, techniques, and formats.
Light Wheeled Mechanic
•Light Wheeled Mechanic in the US Army

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