| Home > Used Car Tools > Automotive Resumes |
| in |
Arizona--
|
Name: MIKE SHARBLE Reply to Ad Date Posted: 11/14/2008 |
| Mike Sharble 1052 Hurstview St. Duarte, CA 91010 (626)926-5195 Objective: Service Operations Management Experience: Over 24 years of automotive experience including Service Manager, Assistant Service Manager, Shop Foreman, Service Advisor/ Consultant, Dispatcher, Booker/Flagger, building and equipment maintenance. Certified Mercedes Benz and Toyota Technician. I managed a super group team at Beverly Hills Mercedes Benz that ran 2 shifts from 7am to 2am with 3 advisors, an expeditor, 2 team leaders and 2 teams of techs. I believe in leading by example and earning the respect of co-workers. I am high in organizational skills and hold very positive and motivational meetings. I have developed proven processes from the service appointment to the follow up phone call. Training: Service Management seminars through both Mercedes Benz and Honda. ATCON Management courses 1) Employment Process from Hiring to Hiring 2) Advanced Service Marketing 3) Fundamentals of Traditional Service Departments, Advanced Service Concept Workshops, Owner Communication seminars, Pacific Institute Training on personality types, Mercedes Benz and Toyota technical training, I have worked all types of team concepts: 1 man. 2 man, 3 man, super groups to high volume centralized dispatch systems. Training completed with American Honda 100% Self Study 100% Classroom 100% Overall Highlights: Received the Mercedes Benz Service Advisor of the year award in 1995 and 1996 at Beverly Hills Mercedes Benz .Assistant Service Manager at Rusnak Mercedes Benz of Arcadia. Held the highest CSI at Calstar Mercedes Benz of Glendale for ten straight months. Employment History Employer Positions Held Dates Buena Park Honda Service Manager 10-06 to present 6411 Beach Blvd. Buena Park, CA.90621 (714)736-2260 Joe Kipp (928)679-3288 Calstar Motors. Assistant Service Manager 02/05 to 09/06 700 S. Brand Blvd. Glendale, CA.91204 (818)246-1800 Glen Matsuda Mercedes Benz of Arcadia Assistant Service Manager 07/03 to 02/05 55 West Huntington Dr. Arcadia,CA 91007 (800) 915-3213. Joe Kipp Beverly Hills Mercedes Benz Asst. Service Manager 10/94 to 06/03 9250 Beverly Blvd. Service Consultant Beverly Hills, CA 90210 (held 96% SES score) (310) 659-2890 Toyota of Cerritos Service Advisor 11/88 to 08/94 18700 Studebaker Rd. Service Drive Manager Cerritos, CA. 90703 Assistant Manager (562) 860-6561 Longo Toyota Toyota Techician 04/84 to 11/88 xxxxValley Blvd. Service Dispatcher El Monte, CA 92715 Service Advisor |
Terms of Use | Privacy Statement | Tell Your Friends
Powered by e-Classifieds.net. Copyright © 1995-2000 Hagen Software Inc. All rights reserved.
Content copyright © 2000 Used Car Tools. All rights reserved.
Please send your questions, comments, or bug reports to the Webmaster.