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Name: Alan Heady
Reply to Ad
Date Posted: 01/05/2009

OBJECTIVE
SERVICE MANAGEMENT POSITION with a growing automotive group where
my management skills, leadership ability, employee development skills and
experience can be fully utilized to achieve the growth and customer loyalty
objectives of the company
EDUCATION
Idaho State University  Graduated May 1986
•B.S. Business Management/Education
EXPERIENCE
Service Manager Jim Click Hyundai /Mazda - November 2006 – December 2008
•Recruit and train support personnel
•Train and recruit Technicians
•Develop and implement marketing programs
•Develop and implement policies and procedures
•Provide leadership and management of two service drives
•Implement strategies to achieve financial corporate guides

Assistant Service Manager Jim Click Ford – March 2006 – October 2006
•Train and recruit Service Advisors
•Assist Service Director with daily paperwork
•Train and recruit support personnel

Service Advisor Jim Click Ford – June 2002 – February 2006
•Developed professional relationships by exceeding customer expectations
to enhance loyalty and increased sales

ADDITIONAL EXPERIENCE
•Wellness/Health Promotions Director for two County Hospitals
•Physician/Client liaison for individual wellness programs
•Entrepreneur, owner/operator Health Clubs and Restaurant
•Health Club Manager
•Health and Fitness Consultant
•Wellness Center Director
SKILLS
•Top performer customer satisfaction
•Goal oriented
•Computer literate
•Self motivated
•Entrepreneur
•Professional demeanor




AWARDS AND HONORS
•Master certified Service Manager Ford/Lincoln/Mercury Mazda, Hyundai
•Master certified Advisor Hyundai/Mazda/Ford/Lincoln/Mercury
•Medallion Award winner Ford Motor Company three years running
•Named outstanding new manager 2000 International Water Park
•Board of Directors Boone Community Credit Union
•President elect Boone Kiwanis Club
•President Union County American Heart Association
•Voted Outstanding small business owner 1997
•City Council Candidate 1991



Additional Information On Request


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