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Florida--Service Manager

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Name: david amshoff
Reply to Ad
Date Posted: 05/21/2009

1055 Malaga St. Orlando, Fl 32822 ● 407-592-1043 ●

Director of Service with 15+ years of management, training, profit & expense, with leadership in high volume environment
Excellent People Skills ● Professional ● Strategic Planning

Summary of Qualifications
•Excellent People Skills with fellow workers and customers
•Expertise in Management, Supervisory, Training, Administrative to inspire employees to maintain peak performance and high morale
•Capable of developing and implementing plans to increase profit margin goals
•Very experienced in performing Accounting & Payroll & Warranty claims
•Skillful in Microsoft Word, Excel, Web internet along with automotive operating systems ADP, Reynolds & Reynolds and UCS
•Intelligent, Very hard working, Professional, fast learner, problem solving
and multi-tasking abilities
•Able and willing to maintain equipment and building when needed
•Exceptional Hands on Manager, Employee, and Fellow Worker
•Solid experience in Marketing, CSI and Warranty expense control
•Successful experience with $5.0 M+ companies with multi-department expertise
•Well informed of OSHA and state safety requirements and regulations in industry
•Well versed from working my way up through the ranks and applying my experience in my job, management skills and planning

Selected Career Achievements
•6 Time General Motors Service Images Travel Awards: For Training and CSI and Service Sales
•Isuzu Professional Service Travel Award for CSI and Training
•“GM Only the Best Club” Service management 9 years straight, 9 years and present President of the Central Florida Service Managers Association
•Board Member of the Automotive Advisory Board at Seminole Community College
•Over 400% GM training of staff and obtained for 72% in gross profit of labor
•Helped plan New Dealership and organize move and set up of new location, Developing Marketing, Service Customer base and profit increase.
•Worked with staff in Doubling the profit with growth of the service department. Winning the Customer Satisfaction award in our group from General Motors
• Responsible for 57 employees in service, parts department and body shop
•Remodel homes, Drafting, Woodworking, Plumping, Electrical work

DAVID AMSHOFF ● ● 407-592-1043 ● page 2

Education and Training

High School Graduate
Loveland High School Loveland , Ohio

Certified : Director/Service Manager
Certified : Merchandising & Marketing
Certified : Warranty Administration
General Motors CorporationDetroit, Mi.

ASE Certifications: Master TechnicianUp to Date
Service Advisor

Chevrolet Service Supremacy Academy
Complete Management, Cost Control, Customer Relations,
Organization and Efficiency of Departments and MarketingDetroit, Mi
Professional Experience

Service ManagerSeptember 2008
Don Mealey ChevroletMarch 2009

Service ManagerMarch 2007
Coggin Chevrolet Kissimmee, FlAugust 2008

Service DirectorMarch 1999
McNamara Pontiac/Isuzu Orlando, FlFebruary 2007

Service Director March 1999
Bill Seidle’s Chevrolet/Oldsmobile Clermont, FlJune 1993
Home Remodeling Own Business/ Part time15+ Years

Professional References Upon Request

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