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Name: MICHAEL DURHAM|
Reply to Ad
Date Posted: 03/19/2003
|Michael E. Durham|
P. O. Box 178
Whitney, TX 76692
•Lincoln Premier Experience And Mercury Advantage master certfied Service Manager
•Ford Lincoln Mercury Certified Warranty Administrator
•Daimler Chrysler Gold Certified Service Manager
•Daimler Chrysler Certified Warranty Administrator
•Multiple Ford Lincoln Mercury FMT Certifications
•Reynolds and Reynolds Certified
ExperienceMarstaller Lincoln Jeep, Waco, Texas
1/96 to 4/02Service Manager
Responsible for service department, budgeting, scheduling, customer satisfaction, advertising, factory warranty claims control, service sales and employee supervision. Supervise 16 employees.
6/95 to 1/96Conway Express, Waco, Texas
Dock Supervisor, route delivery and commercial truck operator.
5/93 to 5/95Bowen Supply, Hillsboro, Texas
Quality Manager, Shipping/Receiving and Warehouse Manager. Supervise 4 employees.
1/91 to 5/93Reinforced Earth, Waco, Texas
Commercial Truck Operator. Responsible for timely delivery of highway construction material.
1/90 to 1/91Western American Concrete, Waco, Texas
Traffic Manager, Load Designer and Commercial Truck Operator
6/85 to 7/89Durham Auto Service, Whitney, Texas
Automotive service. Complete minor and major repairs to automobiles and light trucks, some heavy trucks and equipment. Bookkeeping, advertising, supervising employees, customer relations, parts and equipment purchasing.
ProfessionalLeadership for Dealership Manager
Customer Expectation/Customer Handling
Advanced Warranty Workshop
Warranty Claim Preparation
EducationBryan Adams High School, Dallas, Texas
ReferencesDONDI WILLIAMS FORD MOTOR CO. STEVE FARMER FORD MOTOR CO.
LEN MARTIN BODY SHOP MNGR. Steve Karlick
MARSTALLER MOTORS 254-826-4168
BIRD KULTGEN FORD
ROSALYN TATUM FORD MOTOR CO.
DIAMLER CHRYSLER CORP.
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